Topic: Organisations

Managing the future workplace? Start here.

Managing the future workplace? Start here.

We distil the essence of Wall Street Journal online editor Alan Murray’s advice to managers… Continue reading

Stay flexible. (Essential for agility in the face of uncertainty.) Devour data. (Not just bits and bytes - keep an "ear to the ground" and actually get out into the field and talk to the ordinary folk using your products. Be (somewhat) humble. (Recognise ...MORE >
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Employees first, customers second

Employees first, customers second

“Upside down engagement – transparency or smoke and mirrors?” asks Cricket Development Director Louise Barfield… Continue reading

Louise was reflecting on the Wall Street Journal Europe review of Vineet Nayar's book. She asks: Is this the way forward? How do you see this working in practice in your sectors? Indy's reply: I certainly believe something like this is the future of ...MORE >
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A lesson from the boards

A lesson from the boards

A hit comedy on London’s West End called La Bête, pitched as a contest between populist and elitist culture, is also about the problem of innovation within organisations. Continue reading

Set in 1650 in France, the plot concerns a street clown thrust upon the Court-appointed playwright by an autocratic princess. Her reason: the playwright’s troupe is growing stale. In the clown’s performances in the public square, and the non-sensical accounts he gives ...MORE >
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Grabbing the imagination

Grabbing the imagination

To have impact in workplaces, stories must strike the right balance between the exemplary and the familiar. Continue reading

Good stories motivate staff is the key idea behind Rhymer Rigby’s piece in yesterday's FT. Rigby quotes Allianz Insurance corporate events manager Stephen Flynn: “The [stories] that work the best are those that are unusual enough to grab the imagination but generic enough that you ...MORE >
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